Notifications

Open Notifications from the bell in your workspace header. The bell shows how many are unread. The newest are at the top, and unread ones carry an amber dot on the right.

Use the filters at the top to see everything, only what's unread, or one kind at a time.

Reviews

When a client approves an item or requests changes.

Invoices

When a client accepts an invoice or its payment state changes, and as reminders: an unpaid invoice due within 3 days, an overdue one, and one your client viewed a week ago without accepting.

Projects

When a project’s state changes, or a step is updated.

Plan

When your subscription changes.

Announcements

Updates for everyone about new features, maintenance and important changes.

System

Account notices such as email verification, storage warnings and security updates, and our replies to your support conversations.

Most notifications are routine. The ones that need prompt action are marked Important or Urgent beside their time, for example a change request, a payment problem, a security alert or a subscription about to end.

Each notification shows its title, a short message and when it arrived. Where there's something to look at, the title links straight to it, the item or invoice, and opening it marks the notification read. The dot on the right marks one as read without opening it, and Mark all as read at the top clears them all.

• Client portal activity: approvals, change requests, invoice acceptance
• Project events: new items, steps completed
• Invoice reminders: due soon, overdue, or viewed but not accepted
• Account events: email verification, plan changes
• Support replies: when we answer one of your support conversations. Deleting a conversation also removes its reply notifications.
• Announcements: new features, scheduled maintenance

The Projects and Client portal chapters say more about when each one is sent.